Delivery Information

 

 

UK Standard Delivery £4.50

Our Free UK Standard Delivery Parcels are shipped within 1-2 working days using DPD or Royal Mail. Delivery should take from 1-3 days from the date of despatch, however outlying areas such as the Highlands & Islands of Scotland, the IOM & IOW may take slightly longer. Please allow 7 working days from the date of despatch before querying a delivery. Any claims for lost goods must be completed within 10 days of payment date.

EUROPEAN COUNTRIES £11.00 

USA & REST OF WORLD £28.00

 

*We cannot guarantee the delivery duration and length of stay in customs. When placing an International/Worldwide order, the recipient is responsible for all customs formalities please see the Terms & Conditions for more information

 

Delivery will only be made to the cardholder's registered address or the cardholder’s place of work which may need to be verified before dispatch. We will not in any circumstances deliver to any other address.

PLEASE NOTE THAT ALL DELIVERIES MUST BE SIGNED FOR.




Returns Policy: 

NO QUIBBLE RETURNS

If you are not completely satisfied with your purchase, you can return it within 30 days of purchase in its original unworn condition with the original box and we will refund the product price. Please ensure that your order number is in the box so we can locate your details to offer the refund. This will not include your postage costs.

We do not pay the postage costs of returns.

We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.

International returns:  you are responsible for any customs and import charges. Please make sure you use the relevant customs forms for your country.

Returns address:

North Shoes, 18 North Street, Bourne, Lincolnshire, PE10 9AB

COVID-19:

There are a few minor changes to our returns procedure: 

For further assistance please email: info@northshoes.co.uk 

Read our full Terms & Conditions here

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