Pepino
Thoughtfully designed for little feet, Pepino shoes combine comfort, flexibility and support for every step from first adventures onwards.
Pepino
Frequently Asked Questions
How do I measure my child’s feet?
Visit our Fit & Size Guide for help measuring at home and choosing the right size. For the most accurate advice, we recommend visiting one of our stores for a professional fitting where possible.
How much does delivery cost?
We offer a range of delivery options, including FREE UK DELIVERY ON ORDERS OVER £45. Please visit our Delivery Information page for current delivery services and charges.
When will my order be dispatched?
We aim to dispatch orders placed before 12pm, Monday to Friday, on the same working day. Orders placed after this time may still be sent that day, but this cannot be guaranteed. Orders placed after 12pm on Friday, or over the weekend, will be dispatched on Monday.
Can I track my order?
Once your order has been dispatched, we will email you with tracking information. You can use this to follow your delivery via the courier’s website.
How do I return an item?
You may return unworn items in their original packaging within 30 days of purchase. Please visit our Returns page for full instructions and terms.