Contact Us

Questions about shoe fitting, sizes, or your online order? Our friendly team is here to help!

Important Order Notice

The domain ricosta.co.uk is owned and run by North Shoes Ltd. We are an official UK stockist of Ricosta footwear, not the direct manufacturer in Germany. We can only assist with purchases made directly through North Shoes or Ricosta.co.uk.

Email Us

Emails are monitored and responded to daily. We endeavour to get back to you within 24 hours for non-urgent enquiries.

sales@northshoes.co.uk

Call Us

If we are unable to take your call, please leave a message and we endeavour to get back to you within 24 working hours.

+44 (0)1778 420324

Support & Customer Care Hours

Email Support

  • Monday – Saturday09:00 – 17:00 (GMT/BST)
  • Sunday & Bank Holidays11:00 – 16:00 (GMT/BST)

Phone Support

  • Monday – Friday09:00 – 17:00 (GMT/BST)
  • Bank Holidays11:00 – 16:00 (GMT/BST)

Closed Christmas Day, Boxing Day & Easter Sunday.

Note regarding telephone enquiries: Calls may be answered outside these specified hours by our in-store retail teams in Bourne or Stamford, but please note they may not be able to assist directly with online order queries or website account assistance.

Send Us a Message

Prefer to write to us directly? Fill out the form below with your enquiry or fitting questions, and a member of our team will get back to you as soon as possible.

Contact us